Frequently Asked Question Scroll down to check our FAQ's
FAQ's | Usability
The inner container and inner lid are dishwasher proof. All other parts should be cleaned with cleaning cloths and minimum amounts of water and soap.
Heatbox is splash proof. In other words, don’t go swimming or showering with it. The inner container and inner lid, however, are water- and even dishwasher proof.
The dimensions of Heatbox are 9” x 6” x 3” (240 x 155 x 76 MM) and it weighs 2.7 pounds (1.2 KG). The inner container’s volume is 755 ml and can contain an above average meal of 430 grams.
Heatbox can be used up to 3 times on a single charge. This usage is based on heating 3 small meals (option ‘low’). Approximately 2 regular or larger meals (options ‘medium’ and ‘high’) can be heated on a single charge. Another factor that can decrease the quantity of using Heatbox to heat meals is using Heatbox to charge your mobile devices.
For relatively small or lighter meals (e.g. vegies) select ‘low’. For a normal sized meal (e.g. rice or pastas) select ‘medium’. For larger and/or dense meals (e.g. soups, meat and potatoes) select ‘high’.
Add 20 ml of water in the morning before you leave home (it won’t mix with your food). Once you get hungry, simply remove the inner lid and turn Heatbox on with the button on the device or the app. After 8-12 minutes, your meal is warm and ready to be consumed.
FAQ's | Technical
Heatbox has a 100% bamboo wooden lid is body will be made from PP and PC material. Your food is stored in stainless steel containers.
Our strong housing parts are designed to be light yet super strong to keep your food safe, even when you drop it by accident.
Simply add €15 to your pledge for each additional container lid you want to have.
All major credit cards.
Heatbox is tested for usability, safety, food-grade materials and durability.
Heatbox is designed in the Netherlands. Components are sourced from all over the world and eventually manufactured in Shenzhen, China.
Users will have a 1-year factory warranty on Heatbox, on all components that are not likely to breakdown (lid, sealing, etc.).
The first batch shipment is expected to be sent out in July 2020. Let’s reset some campaigner standards.
Shipping costs worldwide are €30. However, US and NL shipments receive 50% discount.
We have 3 stretch goals: a cooling sleeve (€250K), divider container (€500K) and a mystery colour (€1M). Once these target amounts are reached, we will be able to offer these as add-ons.